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Business Solutions
Our business solutions focus on three key areas when analyzing a client's business and maximizing the impact of the visual environment.
Usage and Adoption
Long gone are the days when videoconferencing was perceived as unreliable and difficult to use.
Now, thanks to the advent of IP networks and the convergence of voice, video and data, video is recognized as an extremely flexible, easy to use, reliable and low cost communication platform.
Armed with the basic know how and encouraged to make the most of the opportunities available, it's only a matter of time before organizations achieve that all important return on investment. Our goal at this stage is to ensure that the move towards visual communication is fully mapped out, promoted and supported throughout the client's organization.
To get the process off to the best possible start, CityIS offers a complete usage and adoption portfolio, including:
- Technical consultancy
- Commercial consultancy
- System audit
- Environment audit
- Training
Business Transformation
CityIS work with their clients to achieve true business transformation by improving the way they communicate.
Business 2 Enterprise
Implementing internal communication processes that both reduce overheads and accelerate decision making.
- Centralizing core resources
- Consolidating global 'virtual teams'
- Offering work from home solutions
- Addressing green issues
- Transforming work life balance
Business 2 Business
Enhancing communications with partner organizations and supply chains.
- Reducing time to market
- Improving supply chain management
- Enhancing partner trust and loyalty
- Strengthening relationships
- Developing cohesion and understanding
Business 2 Client
Improving the frequency and impact of communications with clients to gain competitive advantage.
- Increasing client 'face time'
- Improving closure rates
- Increasing cross-sell ratios
- Improving client retention and loyalty
- Delivering experts on tap anywhere
Change Management
CityIS offers an extensive portfolio of proven change management solutions that underpin clients' investment and optimize organizations' usage of the visual communications channel:
- Post adoption user training
- Administrator training
- Project validation consultancy
- Tailored user guides
- Internal marketing services
